ALARM MONITORING
Toowoomba’s most trusted home and business security system experts
Looking for new alarm monitoring or someone else to manage your alarm monitoring?
Secure Solutions makes it possible for you to have safety and peace of mind, knowing at all times who is in and around your home or business premises.
Alarm Monitoring
Alarm monitoring allows your security system to quickly communicate details of your emergency to security control room, where the appropriate authorities are immediately notified. Your security system may include window or door sensors, motion detectors, tamper sensors, or specialised temperature, flood, and smoke detectors that are all connected to your system control panel.
1
Your control panel immediately sends a signal to the alarm monitoring centre detailing critical information including your name, your address, contact information and the type of sensor that has been triggered.
2
Monitoring personnel then contact you to advise the alarm has been triggered. At this point, a security patrol company can be sent.
3
If you don’t respond, the alarm monitoring service contacts the appropriate agency to dispatch emergency personnel to your address. For example, if your smoke detector triggers the fire department are contacted, while the signal from a medical alert pendant will be routed to ambulance or paramedic services
Video Monitoring
FEATURE #1
Our Grade 1 security control room can now fully monitor your video surveillance (CCTV) system. This can be from basic HDD failure, all the way to complete monitoring with our analytical cameras when unauthorised areas are entered.
FEATURE #2
The video surveillance (CCTV) cameras can be checked by our security control room when your alarm system activates,
The control room will instantly perform a virtual patrol of the premises.
ALARM MONITORING FAQ'S
- Control panel signals are sent typically via the next G network
- Alarm systems offer alternate communication methods, so if one path fails others will back it up.
- Alarms can be silent, this is used mainly for a hold up alarm
- Unmonitored “local” alarms have some benefits but usually only If you’re home, the alarm alerts you to the problem and you can take necessary action
- Many emergencies are too serious for you to deal with by yourself. Our systems can work to alert police, fire, or medical professionals on the scene as soon as possible
- In a commercial space, the control room monitors your premises and takes immmediate action without the need of after hours staff assistance
